SCILive Services Include:
- Your own dedicated, toll free 800 number.
- The option of multiple 800 numbers for marketing and affiliates.
- 24/7 live operator order processing.
- 24/7 live operator customer support with Q&A.
- Secure order processing of customer financial information with IVR (Interactive Voice Response) technology.
- Private online access to real-time customer sales and tracking reports.
Click here for a sample call disposition report!
Click here for a sample order report!
- Your own online "Web Order Center" where you can add and remove products, modify your sales script, add and remove services, view customer reports and process received orders in real time.
Click here to see a sample of the Web Order Center!
- Your customers can track their own orders on our
online tracking system. (Service is optional) To use this service, you must upload order statuses daily through your web order center.
- Up sells are available on all calls at your option. There are no call minimums.
- You will receive the same level of service whether you receive 10 calls a month or 100,000. Setting up an account online is quick and easy with our new automated script customization system!
- Forward your phones to SCILive when you are not available to receive calls.
Pricing
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$199.00 Setup fee
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$19.95 per month
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$.60 per minute live operator call charge
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$.25 Customer order tracking charge (optional service does not apply to Web Direct service. Charge applies when your customers access our online center to track their order)
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$2.00 per month 800 number maintenance fee
NEW!!!
Web Direct Client Sign up.
Click here if you have an internet based business and would
like our agents to enter information directly into your existing website(s) for sales, order processing, customer service, order tracking and more.
(Please click on the link above to fill out a questionnaire and receive a promotional code that will waive the $199 set up fee)
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Internet Business Client Sign up.
Click here if you have an internet based business with less than ten products or services and would like to set up 24/7 live sales support and Q&A for your customers through our web-based system:
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Direct Response Client Sign up.
Click here if you are a direct response client and would like to set-up a test program and/or a single offer promotion through ur web-based system:
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