THE MEDIA LOVES SCM!

In only five weeks, spanning January of 2006 to early February, the remarkable story of Secure Call Management had already been featured on over 25 major radio stations including affiliates of ABC, CBS, FOX through live on-air interviews with the company spokesperson and Media Director, David Samson

What's more, the company was showcased through live interviews on leading Clear Channel radio stations as well as The Westwood One Radio Network. But most importantly, the majority of these shows were top-rated in their respective markets.

These interviews, lasting from eight minutes to over an hour, represent an enormous amount of virtually free advertising for the company. A public relations bonanza worth hundreds of thousands of dollars in air time.

All combined, news of SCM has reached all fifty states in a remarkably short period. Members of the radio audience (calling in live to these shows) have also confirmed, from a consumer point of view, that SCM has struck a raw nerve and is definitely on the right track

After this highly successful initial launch, public relations and promotional efforts are currently intensifying and expanding with an eye towards reaching the foremost television programs, print publications, as well as on-line media. Throughout this period, SCM will continue to generate significant public and commercial awareness through radio interviews in all primary media markets in the country.

A PARTIAL LIST OF THE SHOWS AND STATIONS WHERE SCM HAS BEEN FEATURED.

America In The Morning
Westwood One Radio Network
(300 Stations)

Lincoln Ware
WBBZ, Cincinnati

Jeff Katz
KNEW, San Francisco

Fred Honsberger
KDKA, Pittsburgh

Dom Giordano
WPHT, Philadelphia (CBS Affiliates)

The Michael Smerconish Program
WPHT, Philadelphia (CBS Affiliates)

Rhett Palmer
The Florida Show

Roger Hedgecock
KOGO, San Diego

Phil Valentine
WTN, Nashville

Jason and Brian
KAIR, Kansas City

Greg Marshall
WMKT, Missouri

KLOE News
Beaumont, Texas

Peter Boyles
KHOW, Denver

Gary Burbank
WLW, Cincinnati

Mary Jane Popoff
KAHI, Sacramento

Elliott Irving
WFLO, Richmond VA

Charlie Hershalk
WVMT, Vermont

The Broad Cast
WKKX, West Virginia

Hopper
KTIP, Central Coast, CA

Gene de Forest
KRLC, Idaho

Press Releases

View our press kits in .pdf format here: SCMClientsWeb.pdf(2MB) - SCMMediaWeb.pdf(2MB)

WOULD AMERICANS RATHER SPEAK TO SOMEONE FROM INDIA OR INDIANA?
David Samson

People are typically more comfortable speaking with people from their own nation or culture. That's not politically incorrect. That's a fact of business life around the world.

Yet one of the most troubling issues facing Americans today is the outsourcing of jobs. Perhaps no where is this more apparent then when someone dials customer service of their local cable or credit card company and winds up speaking to a person in a Call Center 12,000 miles away.

Not that the person they reach is impolite, inarticulate, or can't provide the information requested. But there is certainly something missing. Call it familiarity, call it a comfort level, whatever it is Americans are aware of it and becoming increasingly uneasy.

They know many companies are now using off-shore Call Centers not because they're better, but because they're cheaper. And of course, as they speak to these overseas representatives, men and women across the country worry their jobs may indeed be next.

Our goal is simple: To reverse this trend by bringing high-quality jobs back to our nation. Moreover, we've made it attractive to do so by offering Call Center rates equal to or even below those which companies pay overseas. In other words, we've made it affordable to have Americans speaking to Americans again.

It makes the best business sense. It makes the best economic sense. And we've devised the best approach to making it a reality -- for any size business.

Here's the bottom line. Whether they get 5 million calls a month or just 5, our clients all receive the same low rates. Set-up costs are a small fraction of the industry standard, there's no minimums, no security deposits. We even supply companies their own 800 number absolutely free.

In addition, our highly trained operators are dedicated to providing the most professional service (with virtually the lowest turnover rate in the industry). Find out more about our commitment to creating great jobs in America while offering any size business substantial savings.

After all, low-priced Call Centers shouldn't be a foreign concept.

WANT TO TAKE YOUR CALL CENTER OFF-SHORE?
ARE YOU SURE?

Secure Call International (SCI) has made it affordable for any size business to operate like a Fortune 500 company with a 24 hour live order processing department staffed by American Operators!

Until now, with typical domestic call center startup costs over $2000 plus 90 cents per minute, 24 hour live operators have only been a reasonable option for large companies. Even so, despite the negative impact on their images, many companies have still opted to take their call center business off shore.

This is no longer necessary -- or even advisable. With SCI Live you can add your own dedicated toll-free 800 number with 24/7 live operator order processing for only a $199 set-up fee and 60 cents per minute! And your customers will always be speaking to other Americans, which makes far better business sense.

We're Giving Our Competitors Some Major Hang-Ups!

SCI's inbound and outbound call centers are located throughout the United States. Our prices are substantially lower than any U.S. based competitor in the call-center industry and equal to or less than most overseas competitors!

In addition, with an agent turnover rate of less than 5%, we have the best trained and most experienced live operators in the business. Our live operators have the highest sales conversion rates and are experts in attaining accurate and complete information from each and every customer.

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SO HOW DO OUR LOW COST
DOMESTIC CALL CENTERS SOUND?
GREAT!

The quality of our patented technology is unsurpassed. It's allowed us to provide advanced telecommunication services at a fraction of the price that you would normally expect. Here are all the standard features included with your SCI Calling Center package.

• Your own dedicated, toll free 800 number.
• 24/7 live operator customer support with Q&A.
• 24/7 live operator order processing (including Checks, CODs, PayPal, Visa, MasterCard, American Express, Discover and Debit Cards).
• English and Spanish speaking operators.
• Private online access to real-time customer sales and tracking reports.
• Your own online "Web Order Center" where you can add and remove products, modify your sales script, add and remove services, view customer reports and process received orders in real time. Changes to your account are activated immediately.
• Customer tracking of their own orders through our online system.
• And of course up-sells are available on all calls at your option.

Secure Service For Even The Most Insecure People

At SCI, we give your customers something quite extraordinary and unique -- Absolute Privacy! Unlike less advanced Call Centers, where operators have complete access to your customer's financial information, our live operators have no access to this sensitive data whatsoever.

In fact, they cannot see, hear, or even record financial information. Thanks to our Interactive Voice Response (IVR) system, we have the highest level of security in place to protect your customers' vital credit or banking data. Which means that the last barrier to callers placing an order has finally been broken down.

We've Even Determined To Cure Your Insecurity!

You can access your order information 24/7 (in real time) within a private encrypted area on our secure servers. In addition, each purchase automatically generates a complete invoice. You then have the option of downloading your order or having it emailed directly to an account of your choice.

Of course, all credit information is transferred securely from the IVR to your "Web Order Center" for you to route through your bank.

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HAS YOUR WEB SITE BECOME A DEAD SITE?

E-Commerce has remarkable advantages. But it also has some remarkable drawbacks. Because there is no actual human contact between your products or services and your potential consumers, many people become browsers rather than buyers.

As a result, many web sites are losing over 50% of their potential sales by simply not having 24/7 operators on the line to help close the deal. Well-trained, professional, courteous operators who can successfully convert web browser inquiries into orders and boost the confidence of your customers.

Fortunately, it's never been easier to correct this situation. At SCI we provide you with your own toll-free number which can then be immediately be displayed on your web site. But here's the really impressive part.

Create A Customized Sales Script For Your Company -- Automatically

Our patented technology makes the process virtually painless. We do it by first having you answer a series of common questions on-line about your business. And then letting our highly sophisticated program (based on our many years of experience in the call center business) do all the rest.

From your responses, a customized sales script is generated. It's then read by our live operators when taking orders for your products or services, allowing them to answer questions from your potential customers knowledgeably and skillfully.

And should you wish to update your script, no problem. Our template gives you private access to make any changes, which are then transmitted to our operators almost instantly!

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GET SET-UP WITHOUT GETTING SET-UP

Whether you receive 5 million calls a month or even just 5, our clients all receive the same low rates. You'll find this a strong departure from our competitors who strictly base their prices on fixed levels of volume.

What's more, our set-up costs are a small fraction of the industry standard. There's no minimums, no security deposits, and you can cancel your service at any time with no penalty. We even supply companies their own 800 number absolutely free.

You'll find setting up an account with SCI is fast and easy. Fees can be paid through credit cards, checks, even PayPal. Here's our simple pricing plan:

• $199.00 setup fee
• $.60 per minute live operator call charge
• $.25 Customer order tracking charge
(charge applies when your customers access our online center to track their order)

• $2.00 per month 800 number maintenance fee

• Additional 800 numbers - You can add additional 800 numbers for marketing, sales and customer tracking purposes for only a $2.00 monthly maintenance fee per number. Each number generates separate customer and sales tracking reports. This is very useful if you wish to track different marketing campaigns or are acquiring customers through multiple sources such as an e-commerce site, an auction site, an e-mail campaign, etc.

• Affiliate Program 800 numbers - You can add additional 800 numbers to provide to your affiliates for tracking of commissions and sales for only a $2.00 monthly maintenance fee per number. Each number generates separate customer and sales tracking reports.

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PLUS EVEN MORE SOPHISTICATED OPTIONS!

• Additional Campaigns - Additional campaigns can be added for a $199.00 each. Additional campaigns are useful for companies who own multiple store fronts, are testing new markets, or are marketing different product offers/prices.

• Optional custom scripting services (pricing based on services requested). Our automated signup script provides all the features necessary for most companies to set up their live operator order processing service. However, some companies may need more specialized services. Examples are:

• Companies with a large number of products:

Our automated "add products" feature requires that each product, style, price and description be entered individually. Companies may prefer to have our technical specialists access their existing product database and upload in bulk.

• Companies who need to track inventory in real-time:

Some companies require real-time inventory tracking and will need our technical specialists to create a custom script that integrates with their existing inventory database.

• Companies who would prefer features that are not available in our automated script:

Although our script provides all the features necessary for most companies, some may wish to have our technical specialists create customized scripts specifically tailored to their needs.

• In addition, SCI also offers Inbound and Outbound telemarketing; OEM and Private Labeling; Platform licensing; CRM; 3rd Party Verification; Data Entry; Surveys; Fundraising; Lead Generation; Equity Partnerships; Client Up-sell Programs & Affiliate Up-sell Programs.

To find out more about our Customized Services, please contact clientservices@liveorderprocessing.com (800) 637-8650

SCI

Domestic Service. Overseas Pricing